We offer the following options to Canada:
Canada Post shipping within 3-5 business days.
Free shipping on orders equaling $150 and over before taxes.
We offer the following shipping options to the US:
Canada Post shipping within 5-7 business days.
Customer is responsible for all taxes, duties, and brokerage fees through American customs upon delivery.
Most orders will be processed and shipped out within 1-2 business days. If a select item is out of stock, we will let you know if your order will be delayed because of this.
Any damaged or defective item will be replaced after notifying us immediately after receiving the shipment. Please send back the damaged item in the original packaging and ship back to us. We will then send out a new shipment replacing the damaged product.
NOTE: We cannot accept a returned item that has been opened and used.
Questions or Concerns:
We love a happy customer! If for some reason you are not happy with our products email us at firstname.lastname@example.org. We will help in any way to answer questions or concerns to make things right.